Virtual and In-Person Training

TAKE YOUR TEAM TO THE NEXT LEVEL

Targeted, high quality, professional training is the foundation of a team that is destined to be the best in the business.

Stop wasting time and valuable resources with long and tedious training days.

We will work with your team to build and deliver virtual training and in-person training so that your company can spend its time and resources on growth and profitability.

Cover the Essential Aspects of Every Successful Business

Leadership

Sales

Communication Skills

Customer Service

Organziation

Your customers will brag about doing business with your company.

Business Essentials

Cover the essential aspects of every successful business.

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Time Saving Tools

Stop wasting time and valuable resources with long and tedious training days.

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Virtual Library

Build a comprehensive training library with your team

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Specialized Topics

Meet your team’s specific needs with specialized topics

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Put our decades of experience to work for your team.

Better Teams,Better Business

Virtual and In-Person Courses

Leading the Way (Leadership)

Coaching on the Fly
Managing and Motivating Team Performance
Motivating the Team
Communication as a Leader
Employee Evaluations
Setting Goals

Performance Coaching
Hiring for Sales Effectiveness
Team Building
Principals of Bank Management
Keys to a High Performance Employee

GET STARTED

Customer Service Skills

Defining World Class Service
Business Etiquette
Telephone Etiquette
Rapport Building
Handling Problem Clients

Problem Solving Skills
Keeping Customers for Life
Serving Our Customer’s Needs in the Future
Onboarding New Customers and Beyond
Creating a Proactive Service Environment

GET STARTED

Sales & Business Development

Growing Your Business from Your Office
Business Building in the New COVID World
Selling in a Virtual World
Rapport Building
Basic Cross Sales
Basic in Referring
Sales Boot Camp

Upsell and Cross Sell
Relationship Selling Basics
Business Call Planning
Prospecting for Clients
Hot Button Topics for Sales Calls
Negotiation Skills
Asking for the Business

GET STARTED

Culture Building

Defining Culture
Coaching the Culture
Motivating the Culture
Monitoring the Culture
Maintaining the Culture

GET STARTED

Communication Skills

Understanding Personality Styles
Providing Effective Feedback
Resolving Conflict
Building an Inclusive Team Environment

GET STARTED

Organizing My Work Life

Planning and Organizing for Success
Organizing as a Part of My Day

GET STARTED

Team Building

Resolving Conflict in Teams
Team Building By Personality Styles
Providing Feedback
Essentials for Building a High Performance Team

GET STARTED

Customized Training

Let us develop a customized course to fit your team’s specific needs.

GET STARTED

Leading the Way (Leadership)

Coaching on the Fly
Managing and Motivating Performance
Motivating the Team
Communication as a Leader
Employee Evaluations
Setting Goals
Performance Coaching
Hiring for Sales Effectiveness
Team Building
Principals of Bank Management
Keys to a High Performance Employee

GET STARTED

Customer Service Skills

Defining World Class Service
Business Etiquette
Telephone Etiquette
Rapport Building
Handling Problem Clients
Problem Solving Skills
Keeping Customers for Life
Serving Our Customer’s Needs in the Future
Onboarding New Customers and Beyond
Creating a Proactive Service Environment

GET STARTED

Sales and Business Development

Growing Your Business from Your Office
Business Building in the New COVID World
Selling in a Virtual World
Rapport Building
Basic Cross Sales
Basic in Referring
Sales Boot Camp
Upsell and Cross Sell
Relationship Selling Basics
Business Call Planning
Prospecting for Clients
Hot Button Topics for Sales Calls
Negotiation Skills
Asking for the Business

GET STARTED

Culture Building

Defining Culture
Coaching the Culture
Motivating the Culture
Monitoring the Culture
Maintaining the Culture

GET STARTED

Communication Skills

Understanding Personality Styles
Providing Effective Feedback
Resolving Conflict
Building an Inclusive Team Environment

GET STARTED

Organizing My Work Life

Planning and Organizing for Success
Organizing as a Part of My Day

GET STARTED

Team Building

Resolving Conflict in Teams
Team Building By Personality Styles
Providing Feedback
Essentials for Building a High Performance Team

GET STARTED

Customized Training

Let us develop a customized course to fit your team’s specific needs.

GET STARTED

Packages Starting At…

Premier Access

$876

Per Session

25% Discount on Virtual Training
25% Discount on Virtual Coaching
$189 Monthly Virtual Custom Training Library

Priority Access

$930

Per Session

20% Discount on Virtual Training
15% Discount on Virtual Coaching
$189 Monthly Virtual Custom Training Library

Client Access

$985

Per Session

15% Discount on Virtual Training
10% Discount on Virtual Coaching
$189 Monthly Virtual Custom Training Library

Standard Virtual Training

$1,095

Per Session

Contact Us for Pricing on Multiple Training Sessions

We have worked with Jay Toups and RMR, Inc. for over 20 years, and have always found him to be professional, consistent and practical in his approach working with bankers. He was a banker and understands the demands put on bankers; therefore, his implementation and measurements are in line with a banker’s normal course of business.

Ginger L
COO

“For me, using the dashboard RMR helped us create, helps me to see what is happening weekly by being more proactive and not reactive to changing situations. The trends are appearing weekly, and moves can be made immediately instead of waiting 6 months or a year.”

Trey D
COO

RMR has helped me personally grow as CEO & President by asking me hard questions and making me focus on the most important areas, people and of my company. RMR also points out the personnel that are helping or hindering you from achieving your goals.

Howard S
President / CEO