The Team
START YOUR JOURNEY
It is time for your company to thrive!
The road to growing your business starts with a personal coach focused on your individual needs.
The road to growth and momentum begins with our team’s implementation of our unique four step process.
Cover the Essential Aspects of Every Successful Business
Leadership
Sales
Customer Service
Personal Management
And More
Jay Toups
- President and CEO with a proven track record of building high-performance teams since 2002
- Expert coach for executive management, mid-level managers, and sales executives
- Dedicated to fostering a culture of innovation and leadership development
With decades of experience, Jay has excelled in leading high-performance teams and coaching executives, managers, and sales leaders to achieve success.
Alice Price
- Nearly two decades of experience in human resources and learning and development
- Joined as Chief Integration Officer, bringing extensive expertise to the role
- Skilled in commercial and consumer banking, compliance, and project management
Alice is passionate and enjoys sharing her wisdom and knowledge of proven best practices to help develop business leaders.
Ronald Plumber Jr.
- Data Analyst with an MBA from a leading business school
- Certified Scrum Master with a passion for Agile project management
- Expert in Tableau, R programming, SQL, and Excel for data-driven solutions
Ronald brings exceptional value by combining advanced data analytics expertise with strong business acumen and Agile project management skills.
Charlee Blackwell
- Skilled coach focused on empowering individuals and teams to achieve their goals
- Passionate about fostering personal growth and creating positive, lasting impacts
Charlee is a kind and passionate coach specializing in banking who loves her work and is dedicated to helping others grow.
Ellen Parnell
- Experienced coach specializing in personal and professional development
- Committed to helping teams and individuals achieve success and growth.
Ellen is a coach dedicated to fostering growth and success, building community, and bringing joy to her work.
Lorie Walker
- Experienced coach specializing in organizational effectiveness and growth
- Expert in driving success within the banking industry
Lorie is a supportive and kind coach, dedicated to enhancing organizational growth and effectiveness in the banking industry.
Owen Parker
- Accounting student at the University of Louisiana at Lafayette
- Supports the team with data analytics and insights
- Associate with a focus on accuracy and efficiency in tasks
Owen is driven and dependable, with a strong work ethic and excellent skills in managing tasks efficiently.
Anthony Salvatierra
- Handles marketing efforts for HPT, including podcasts, newsletters, and advertisements
- Skilled in creating engaging content to effectively promote brand visibility
Anthony brings creativity to HPT’s marketing, contributing fresh ideas and valuable support to the company.
“We have worked with Jay Toups and RMR, Inc. for over 20 years, and have always found him to be professional, consistent and practical in his approach working with bankers. He was a banker and understands the demands put on bankers; therefore, his implementation and measurements are in line with a banker’s normal course of business.”
Ginger L
COO
“RMR has made me look within myself and find my strengths. I have used Jay as a mentor and sounding board, and a friend. Jay has helped listen to the hard things that happen and has helped figure out the best ways to solve our problems. Jay has helped me see things as they are and not as I would like them
to be.”
Trey D
COO
“Coaching has helped my managers fully grow into their roles of developing talent, setting and achieving goals, and coaching through problems.
Howard S
President / CEO